Eddy is a highly experienced training professional with an international track record and a strong commitment to quality and exceptional customer service. During his 18 years as Head of Global Training at Suitsupply, he developed and delivered training programs for Sales Advisors, Store Managers, Regional Managers, and trainers worldwide. Known for his approachable leadership style, Eddy combines deep expertise with strong cultural awareness and emotional intelligence, helping teams grow, perform, and deliver outstanding customer experiences. His philosophy is simple: “Progress over Perfection.”

Joris Drachman is a luxury retail sales trainer with a background in bespoke menswear and high-end customer experience. Having built his expertise at Suitsupply and Atelier Munro, he specializes in helping retail teams improve sales performance through storytelling, personalized customer interactions, and product expertise. In addition, Joris brings over seven years of experience in video content production, creating engaging training and brand content for luxury fashion retailers.

Melle is an experienced retail trainer with a passion for developing people and creating engaging learning environments. Through his work at Suitsupply and Atelier Munro, he has trained everyone from new hires to experienced store managers across Europe and North America. Known for his energetic and approachable style, Melle combines deep retail expertise with a hands-on approach, helping teams build confidence, strengthen customer relationships, and achieve outstanding results.